Providing free online community support to people affected by breast cancer
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Posting and Moderation
Keeping Safe
These forums are private but your posts may appear in internet searches.
Please be careful with your personal information. Don’t use your real, full name (or email address) as your username and do not post your contact details on the forum (we will remove them). Even in private messages, please be careful about who you give your information to.
Think about your safety when arranging to meet people you have met on the forum.
Please do not share or post anyone else’s personal information. For example, if information was posted in a private group or message, assume that the person wants it to remain private.
For the protection and safety of children, this forum does not support members under the age of 18.
Keeping it legal
Only post your own content, otherwise you could be infringing copyright. This could include poems, stories, photos and reports.
Please do not identify specific healthcare professionals (especially by name). Publishing statements, which damage others’ reputations, could leave both the forum user who posted the statement, and Breast Cancer Click, vulnerable to legal action under libel law.
Keeping it useful and honest
Sharing experiences is at the heart of the forum, but please be careful not to give medical advice.
Conversations on the forum can be wide-ranging, but if you post something that is completely unrelated to the original topic, we may remove it or move it to a more appropriate area.
For word games and general chatter, please post in the ‘ClickChat’ area. Please do not post the same post in lots of different sections of the forum.
Do not create multiple accounts. Do not pretend to be someone else. It’s not nice.
This is a support forum, so please do not use it to try to sell things to other members.
How you can help
Stick to the community guidelines and give us feedback about how they’re working.
If someone posts something you feel violates our community guidelines or terms and conditions, report it immediately then ignore it. Click ‘report this comment’ or email admin@breastcancerclick.com.au Some people enjoy getting a reaction, and post nasty comments just to provoke a response. The best way to deal with this is to report it, then ignore it.
How we will help
We have two adminstrator/moderators, and our aims when moderating are to keep the forum safe, legal and supportive.
We do not approve every post before it goes live. This is why we need forum users to take responsibility for their own postings, and to report inappropriate posts.
When you contact us, you should expect a response within 3-5 days (it can be sooner). If you report a post, we will usually let you know what action we have taken.
We understand that we are all human and make mistakes. If you breach our guidelines, you will usually get a warning, or be placed under moderation (this means all your posts need to be approved by a moderator before going live). If you continue to breach the guidelines, we will ban you permanently from the site. We issue permanent bans only as a last resort to protect our users.
What actions can we take?
▪ Edit a post. We will usually let you know when we do this and why. It is most often to delete swearing or personal information.
▪ Delete a post. Again we will usually let you know when we do this and why. It is usually because of a breach of our guidelines.
▪ We may post something to explain some background, or clarify Breast Cancer Click’s position.
▪ We may contact you by private message or email to make suggestions, or issue a warning.
▪ Place users back in moderation (so all posts must be approved before going live).
▪ Ban users
▪ Close a thread. If a healthy discussion breaks down into an exchange of attacks and insults, or becomes too heated, we might close a thread to end the discussion and encourage people to move on.
We aim to be consistent in applying our guidelines. If you have any comments about how we moderate, please send a private message to the moderator.
To sum up…
We like: kindness, honesty, respect, support, and shared experiences.
We don’t like: rudeness, bullying, duplicity or pickles*.
*Only joking about the pickles. Thanks for reading this far :-)
(Issued 02 May 2011)
This post was edited by Cynthia at April 18, 2011 3:21:23 PM WATime"
the Click Researcher 
